Refunds Policy for Stripz Gummies
At Stripz, we are committed to ensuring your satisfaction with every purchase. However, we recognize that issues may occasionally arise. Please review our refunds policy below to understand your options and how we handle refunds for Stripz Gummies.
Eligibility for Refunds
To qualify for a refund, the following conditions must be met:
- Defective or Damaged Products: If your Stripz Gummies arrive damaged, defective, or inedible, you may be eligible for a refund or replacement.
- Unopened and Unused: The product must be in its original packaging and remain unopened.
- Proof of Purchase: A valid receipt or order confirmation must be provided.
Non-Refundable Items
The following items are not eligible for refunds:
- Products that have been opened, consumed, or tampered with after delivery.
- Items purchased from unauthorized retailers or third-party sellers.
- Any product returned without prior approval from our customer service team.
How to Request a Refund
- Contact Us: Reach out to our customer service team within 14 days of receiving your order. Provide your order number, proof of purchase, and a detailed explanation of the issue.
- Approval: Once your request is reviewed and approved, we will provide instructions for returning the product.
- Return Shipping: Customers are responsible for return shipping costs unless the product is defective or the return is due to an error on our part.
- Inspection: Upon receiving the returned product, our team will inspect it to confirm eligibility for a refund.
Refund Processing
- PayPal, Zelle, and Apple Pay: Refunds will be issued to the original payment method within 7-10 business days after approval.
- BTC (Bitcoin): For Bitcoin purchases, refunds will be issued in the USD equivalent based on the exchange rate at the time of refund.
Exchanges
If you prefer an exchange for a defective or damaged product, we will send a replacement at no extra cost once the returned item has been received and inspected.
Contact Us
For any questions or assistance regarding refunds, please contact our customer service team at sales@stripzgummiesofficial.com. We are happy to help!
Thank you for choosing Stripz Gummies. We appreciate your trust and strive to provide you with the best possible experience.